We want to introduce techniques that are used in other Ombudsman services like early resolution of cases, or mediation. This will be the Ombudsman’s final appearance before the Committee before she retires in January 2012. The session is PASC’s regular annual survey of the work and performance of her office.
Welcome to the Parliamentary and Health Service Ombudsman.

The Parliamentary and Health Service Ombudsman (the Ombudsman) combines the two statutory roles of Parliamentary Commissioner for Administration (the Parliamentary Ombudsman) and Health Service Commissioner for England (Health Service Ombudsman), whose powers are set out in the Parliamentary Commissioner Act 1967 and the Health Service Commissioners Act 1993 … The Parliamentary and Health Service Ombudsman comprises the offices of the Parliamentary Commissioner for Administration (PCA) and the Health Service Commissioner for England (HSC). Scottish Public Services Ombudsman. Our service is free. If it decides not to investigate a complaint, the ombudsman's office will write to the complainant to explain why. Therefore, if the amount of financial compensation you’re looking for is high, you might have to take legal action. Our powers are set out in the Parliamentary Commissioner Act 1967 and the Health Service Commissioners Act 1993. The PHSO combines the roles of the Parliamentary Commissioner for Administration (known as the ‘Parliamentary Ombudsman’) and the Health Service Commissioner for England (‘Health Service Ombudsman’). Appendix 4: Job description . We do this fairly and without taking sides. The Ombudsman investigates complaints from members of the public about government departments, the NHS in England and other public … We combine the two statutory roles of Parliamentary Commissioner for Administration (the Parliamentary Ombudsman) and Health Service Commissioner for England (Health Service Ombudsman). According to the House of Commons Standing Order 146, PACAC's role in relation to the PHSO is: to examine the reports of the Parliamentary Commissioner for Administration and the Health Service Commissioner for England, which are laid before this House, and matters in connection therewith. The Public Administration Select Committee (PASC) will hear from the Parliamentary and Health Service Ombudsman, Ann Abraham. The Parliamentary and Health Service Ombudsman: right of appeal . Author: Oonagh Gay . Section : Parliament and Constitution Centre .
Our role and relationship with Parliament | Parliamentary and Health Service Ombudsman (PHSO) We were set up by Parliament over 50 years ago to help both individuals and the general public.