But irst, we need to consider the role of culture in the workplace and why cultural intelligence is the essential intelligence for the 21st century.
Cultural Intelligence (CQ) is the natural evolution from the well-established notions of IQ (intelligence quotient) and EQ (emotional intelligence).

Cultural intelligence can be understood as the capability to relate and work effectively across cultures. Good leaders need all three to lead effectively.
Cultural Intelligence: The Essential Intelligence for the 21st Century a strategy for assessing and developing cultural intelligence. Some of them are: To develop cultural intelligence engage with cultural profiling tools like Country Navigator to develop cultural intelligence. If we apply CQ to the above situation, we realize that a misunderstanding has occurred. There are various ways to develop cultural intelligence in your workplace. Leaders, mangers, and employees alike must now account for cultural differences when not only dealing with customers and clients, but also with fellow coworkers as well.

Gain an awareness of your own working behaviours and build an understanding of how to differ from the cultures you regularly work with. It is a vital aspect to international businesses because every country they are based in requires a different cultural approach and the ability to get well with the consumers you are working with. We live and work in a world that is an integrated entity, increasingly influenced by external cultural factors. Cultural intelligence is the ability for people, organizations, and businesses to relate to culturally diverse situations and work effectively in them. In Southeast Asia, hierarchy matters in workplace situations. Cultural intelligence is the capability to interact effectively with those who come from or were raised in a culture different than your own. A Global Workplace Cultural Intelligence: The Key to Global Leadership. What Is Culture, and Why Pay Attention to It? In America, the everyday workplace is so diverse nowadays that cultural intelligence no longer applies to just expats. By Nerella Campigotto. In this instance it involves the ability to embrace unfamiliar workplace/workforce contexts and use them in ways that blend in successfully with your organizational, operational and aspirational goals and objectives. The purpose of this paper is to explore how cultural intelligence (CQ) and emotional intelligence (EI) can assist with navigating the complexities associated with diversity in the workplace.,This paper was developed through a comprehensive literature review related to the constructs of EI and CQ.,The authors focused on the conceptualization and evolution of the intelligence … CQ is the ability to cross divides - whether country, generation, gender, sector or background - and to thrive in multiple cultures.