You can call Medicaid Choice Counseling toll-free at 1-877-711-3662 (TTY 1-866-467-4970), Monday–Thursday, 8 a.m.–8 p.m., and Friday, 8 a.m.–7 p.m.You can also visit the SMMC website at www.flmedicaidmanagedcare.com.A Medicaid Choice Counselor will help you select a plan. This tool helps WellCare of Florida members find a provider, physician, specialist, hospital or pharmacy. Leveraging 40 years of behavior change research and technology-driven programs, we help people live healthier, happier lives with health and well-being solutions that lower risks and reduce costs for organizations everywhere. StayWell Access is an online web portal that gives members, employers and providers the ability to access coverage, benefits and claims information online 24 hours a day, 7 days a week. Register for an account in just a few easy steps: StayWell is the premier provider of lifestyle risk management programs. Secure Provider Portal The secure portal enables providers to check member eligibility, submit authorizations and claims, complete training, and more. By using our Provider Portal instead of calling to speak with a live agent, you are allowing our live customer service teams to prioritize services for providers who are actively assisting our most critical members during the pandemic. Leveraging 40 years of behavior change research and technology-driven programs, we help people live healthier, happier lives with health and well-being solutions that lower risks and reduce costs for organizations everywhere. Learn More To enroll with Staywell, you must be eligible for Florida Medicaid.

Through our self-service channels, you have access to the following services, including: StayWell is the premier provider of lifestyle risk management programs.